Learning Upgrade LLC works to protect the privacy of our users, including children, parents, and teachers. We will not share your personal information with third parties without your consent. We will use your personal information only to serve the function of providing our learning programs to you and your students.
WHO WE ARE AND HOW TO CONTACT US
Learning Upgrade LLC is a California based company. Visit About to learn more about our company. Visit Contact for phone numbers. Our company address and email are:
10531 4S COMMONS DR STE 446
SAN DIEGO CA 92127
WHAT INFORMATION WE COLLECT
Learning Upgrade collects the following information:
Parents or Adult Learners signing up for free trials: adult name, student name, adult email address
Parents or Adult Learners purchasing a course: free trial information and credit card information, billing address, and phone number. Note that we do not store credit card information, it is only used for one transaction and no longer stored.
Teachers and School Staff: school information, teacher name, email address, phone, student names, grade level
Children: we do not directly collect information from students. Our courses assess each student’s ability on each lesson and store student progress for each lesson, which is reported to parents and teachers.
HOW WE USE THE INFORMATION WE KNOW ABOUT YOU
Learning Upgrade only shares personal information we collect and student progress directly with the person or school who created the account and/or purchased the program.
We share student progress reports with parents or adults who create a home account.
We share student progress reports with the school and district staff who create a school account and then enroll and manage student courses, and with each student and her parents through an individual student log-in.
We do not share the information with third parties unless you authorize us to do so.
To correct any mistakes in the personal information give, use Contact to contact us by email or phone.
The web pages on our site that require entering information about a child are designed for adults and parents to use. We do not ask for and students should not enter personal information about themselves on our web site. Once parents or teachers enroll students in our courses, the student portion of the courses do not ask students for or collect any personal information.
We understand that our student users who are under 13 years of age need special safeguards and privacy protection and it is our intent to fully comply with the Children’s Online Privacy Protection Act (or “COPPA”).
WHEN WE MAY BE FORCED TO DISCLOSE
Learning Upgrade may be forced to disclose information under special circumstances such as by government order, where required by law, or if necessary to protect a person from harm or a person from harming our company.
If you do not want Learning Upgrade to collect your information, you can opt-out by contacting us to close your account and optionally to remove your personal information from our records.
LINKS TO OTHER SITES
We take every precaution to protect our users’ information. To protect your online credit card order data, we uses Secure Sockets Layer (SSL) technology. This technology is the industry standard for providing secure online transactions. When you enter your credit card information into an order form, SSL encrypts the data so that it cannot be decoded as it travels over the Internet.
To help protect your account, please keep your password secure. We suggest that you pick a non-obvious password that mixes numbers and letters. In addition, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or email. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.
YOUR ACCEPTANCE OF THESE TERMS
Contact us using the information on our Contact page.